PRIVACY AND COOKIES POLICY


This Privacy Policy sets out the manner in which we at elocker.store uses and protects any information that you may give us when you use the services provided by this Website.


Last updated: 13 March 2024


INFORMATION COLLECTED


We are the sole owners of the information collected on elocker.store. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. Information you provide – When you sign up for a user account or other feature that requires registration, elocker.store asks for the following personal information: name, title, email address, phone, password, address, billing address, date of birth, photograph and phone numbers. In addition thereto, you may be required as part of the services rendered on the Website to provide certain information to facilitate payments on the Website including but not limited to Credit Card number and expiration date, credit card billing address and other related information. We require this information to process, fulfill and confirm the transactions entered into by you and to keep you informed on the status of such transactions.


Log information – Elocker.store uses server logs to record information that your browser sends whenever you visit the Elocker.store website, including your web request, Internet Protocol address, browser type, browser language, the date and time of your request. This information is used to identify and track the progress of confirmations, and to maintain an audit trail.


Communications to us – Any e-mail or other communications sent to Elocker.store may be retained by us to respond to your requests and improve our services.


USE OF INFORMATION COLLECTED

We require the information collected to understand your needs and provide you with better service. Elocker.store only processes information for the purposes described in this Privacy Policy. In addition to providing services to users; auditing and analysis in order to maintain, protect, improve and develop services; and maintaining the technical functionality of our network and systems, we may also use the information provided for our Internal Record Keeping, improving the services provided by us, periodically send promotional email about new services, special offers or other information which we may consider relevant to you, to contact you for market research purposes, to customize the website to suit the interests of the users, or we may provide such information to our Third Party Vendors for marketing or promotional purposes. At any time if you wish to no longer receive correspondence via e-mail, we request you to contact us via the address listed on our site under the "Contact us" link. You may also contact us at any time via e-mail or the phone number given on the website at any time to see what data we have about you, if any, change/correct any data we have about you, have us delete any data we have about you or express any concern you have about our use of your data. We may also disclose the information collected or use such information if required or permitted to do so by law or in the good faith that such action is necessary to conform to legal requirements or comply with legal process or any governmental request, protect and defend our/our Affiliates/Third Party vendors rights, enforce the Website terms of service or any applicable agreements or to protect the safety or interest of our/our Affiliates’/Our third Party Vendors including their officers, directors, employees and agents, other users of this Website, or members of the public in circumstances considered necessary. We may also disclose any of the information collected to law enforcement or other appropriate third parties in connection with criminal investigations, investigation for fraud, infringement of intellectual property rights ot other suspected illegal activities or as otherwise may be required by applicable law or as we may deem necessary, in our sole discretion, to protect our legitimate legal and business interests.


DATA INTEGRITY

We take reasonable steps to ensure that the Personal Information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary. Elocker.store is not responsible for any harm that might arise resulting from the use of inaccurate personal data that was provided by any user. Individual users may be required to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort or risk jeopardizing the privacy of others.


ENFORCEMENT

Elocker.store regularly reviews its adherence to this Privacy Policy. Should a concern arise about adherence to this privacy policy, please feel free to contact us. If Elocker.store receives formal written complaints regarding privacy, it is the company’s policy to contact the complaining user regarding his or her concerns. Furthermore, Elocker.store and its employees are required to cooperate with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data.


ACCESSING AND UPDATING PERSONAL INFORMATION

We make good faith efforts to provide you with access to your Personal Information and to correct this data if it is inaccurate. Individuals may access their Personal Information in order to review, correct, or delete any Personal Information by accessing their individual membership account and following the instructions contained therein. We request individual users to identify themselves and the information requested to be accessed or corrected before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.


CONSENT


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at tech@elocker.store or mailing us at: Dejitaru Technology Pvt Ltd, 7/69st, Johns Road, C32-3F, Sobha Apartment, Bengaluru, KA 560042, India


DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com


USE OF THIRD PARTY VENDORS


Elocker.store processes information on third-party servers, provided by vendors for which measures have been taken to ensure that the vendor complies with a strict privacy policy and terms of use.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


LINKS TO OTHER WEBSITES


This website may contain links to other websites. However, once you click on such links and leave this website, we do not have any control over such other website. Therefore, we will not be able to protect or ensure privacy of any information which you provide whilst visiting such sites and such other sites are not governed by this privacy policy. We suggest that you exercise your caution and read the privacy policy of such other website.


INFORMATION SECURITY


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Elocker.store takes information security very seriously, and taking appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of data is a priority. Internal measures taken to reduce information security risks include reviews of our data collection, third-party storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access. Furthermore, Elocker.store personnel regularly reviews independent internal control reviews performed by and on behalf of all third-party storage facilities.

Access to information is restricted only to employees and contractors of Elocker.store. These individuals are bound by confidentiality obligations and may be subject to disciplinary action, including termination and criminal prosecution, if they fail to meet these obligations.


COOKIES


A cookie is a piece of data that is stored on a visitor’s or user’s hard drive while they are visiting this website. We may use such cookies to identify the pages that are being used. We may also use such cookie technology during a session as a tool to carry forward your input information so as to enable you to input your information once and have the information appear at a later stage or session. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.


AGE OF CONSENT


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


CHANGES TO THIS PRIVACY POLICY


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our platform is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell services to you.


QUESTIONS AND CONTACT INFORMATION


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at tech@elocker.store or by mail at Dejitaru Technology Pvt Ltd, 7/69st, Johns Road, C32-3F, Sobha Apartment, Bengaluru, KA 560042, India


UPDATE


This Privacy Policy was last updated on 13 March 2024.